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Policies at Revival

Cancellation Policy:

We know life can be busy and unpredictable at times. During those moments, we understand that cancelling an appointment may be unavoidable. However, last minute cancellations leave a gap in Dr. Monica’s schedule and limit the ability for someone else to book that time spot. If you have to cancel, we ask that you simply give us as much notice as possible by either emailing (, calling/leaving a message, or cancelling your appointment via our online booking site.

At this time, last minute cancellations will be honored and respected without charge.

No-Show Policy:

No-show appointments are considered visits that you do not cancel prior to your appointment time and do not show up for.

For no-show appointments, our policy is as follows:

  • First time no-show, you will not be charged for the visit. We will send you a reminder of our policy.
  • Second time no-show, you will be charged in full for your missed appointment(s). We will send you a follow-up message of our policy.
  • Third time or more no-show, your missed appointment(s) will be charged in full, all scheduled out appointments will be cancelled, and a message will be sent regarding the change. You will be able to continue to book with us, but we will no longer reserve your preferred appointment time, or allow you to book out in advance for future visits.
  • For new patient appointment no-shows, the deposit paid to hold your spot will be forfeited.

Late Arrivals:

To respect both our time and the time of all our other schedule patients, we must adhere to the time allotted for your scheduled appointment.

We ask that you provide a notification of being more than 5 minutes late to ensure we will still be able to see you. There are instances where we not be able to accommodate a late arrival and will need to reschedule your appointment.

New Patients:

In order to reserve your appointment time, a non-refundable $50 deposit is required. This deposit will go towards to cost of your initial visit.

If you need to reschedule your initial consultation, we ask that you provide a minimum of a 24 hours notice, so that we are able to fill that time slot with those in need of an appointment.


We do not accept insurance and are out of network with all insurance companies. We do accept FSA and HSA funds.

If you have out-of-network benefits with your insurance, we can provide you a superbill for you to submit to your insurance for reimbursement. Levels of reimbursement are highly depending on your specific insurance plan and coverage. We strongly encourage you to call your insurance company prior to requesting a superbill, as not all insurance companies cover care or will accept superbill statements.


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